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Order list wording: every status a purchase could carry

Once paid, an item lived on the "Shopping orders" list until it reached the warehouse. The list spoke in short statuses. Below, each status gets a card in the order an item normally passes through them, followed by the side labels and the bulk tools.

Mock-up of the archived order list with status tags, drawn by this site from the stored labels.

Purchase status tags, Paid through Order canceled

Not every order shows every status. A smooth order jumps from paid to seller-sent to stored. The ones in the middle appear when something needs your attention.

Status tag

Payment Pending

Seen on: Order list tag, and a filter tab of the same name.
Means: The order exists but no money has reached it. The countdown from the payment page still runs.
Your move: Pay or delete it. An expired order turns into "Order canceled" on its own.

Status tag

Paid

Seen on: Tag after a successful payment.
Means: Money received; staff have not bought the item yet.
Your move: Nothing to do. If it stays here past one working day, ask in chat.

Status tag

To be purchased

Seen on: A value of the "Purchasing status" field.
Means: Queued for the purchasing team, who worked China office hours.
Your move: Wait; orders paid at night are bought the next morning, China time.

Status tag

To be delivered by the seller

Seen on: After-purchase status in the same list of values.
Means: Bought from the seller, who has not yet sent it.
Your move: Look at the seller's usual dispatch time on the listing. Chase only after that has passed.

Status tag

Seller Sent

Seen on: Order list tag.
Means: The seller handed the parcel to a Chinese courier. A domestic tracking number usually appears in the order details.
Your move: Copy that number somewhere. It is the only proof of dispatch you hold.

Status tag

To be signed by warehouse

Seen on: Status while the courier is on its way to the warehouse.
Means: In transit inside China, not yet received.
Your move: If it sits here for a week, the domestic number is worth checking on the courier's own site.

Status tag

Waiting for stored in warehouse

Seen on: Fourth stage of the purchase progress steps.
Means: Received but not yet checked and shelved. Photos come after this.
Your move: Wait for the photos before deciding anything about the item.

Status tag

Pending to pay difference

Seen on: Tag when the price or delivery charge rose after you paid.
Means: Staff need more money before buying or before moving on. The details split it into "Product balance due" and "Shipping balance due".
Your move: Read which of the two it is. A product balance due often means the seller changed the price; you can ask to cancel instead.

Clickable button

Pay Difference

Seen on: Button beside a balance-due order.
Means: Pays the gap from your balance.
Your move: If your balance is short you will see "Insufficient balance. Please top up." first.

Status tag

Order canceled

Seen on: Tag on cancelled orders; a filter tab collects them.
Means: Either the payment window ran out, you cancelled, or staff could not buy the item.
Your move: If you had paid, look for the refund in the balance records, not on your card.

Side labels on each order line

Each line on the list carried a few smaller labels. These are the ones that cause questions.

Field label

Order No/Prduct Name

Seen on: Order list search hint. "Prduct" is misspelled in the stored text.
Means: Search by the agent's order number or by words from the product name.
Your move: Order numbers are faster; product names copied from Chinese listings rarely match what you remember.

Field label

External Order ID

Seen on: A field in the order details.
Means: The seller's own order number on Taobao, Weidian or 1688.
Your move: Quote it when staff contact the seller about a fault. It is how the seller finds your purchase.

Field label

Additional service

Seen on: Order list label.
Means: Extras you added at checkout, such as extra photos.
Your move: Check it matches what you meant to buy; extras are charged per item.

Clickable button

Consolidated payment

Seen on: Order list action.
Means: Pay several unpaid orders in one go.
Your move: Useful to pay the flat handling fee once instead of once per order.

Field label

Other operations

Seen on: Order list label for the action area.
Means: Where cancel, after-sales and message links sit.
Your move: Start any complaint from here so it is attached to the right order.

Status tag

Outstanding funds

Seen on: Amount label in the order details.
Means: Money still owed on this order.
Your move: Clear it before the item can move on to a parcel.

Bulk upload and its messages

For long lists of links the archive offered a spreadsheet-style upload. The steps were: download a template, fill it, import it, then read the result.

Clickable button

Download template

Seen on: Step one of the bulk upload page.
Means: A blank file to fill with product links, options and quantities.
Your move: Keep your own copy; the page says one download is enough for later uploads.

Field label

Import the completed template...

Seen on: Step two; the line continues "in the original format".
Means: Upload the filled file without changing its layout.
Your move: Do not add or rename headings; the import reads fixed positions.

Field label

Number of failed orders

Seen on: Result block, next to "Number of successful orders".
Means: How many lines of your file became real orders and how many did not.
Your move: Open "Processing record details" to see which lines failed and why.

Status tag

Processing state

Seen on: Status of each upload batch.
Means: Whether the system has finished reading your file.
Your move: Wait for it to finish before uploading the same file again, or you may get duplicates.

Eight numbers the screens give you, and which to keep

Agent sites hand out numbers at every step, and they all look alike. The archive names eight of them. The order number belongs to one purchase. The transaction order number belongs to one payment, which can cover several orders. The external order ID is the seller's. The package number belongs to the parcel you build later, and the logistics or express number to the courier carrying it. Rehearsal, after-sales and withdrawal numbers each track their own request.

Keep three of them for every order: the order number, the external order ID and, once shipped, the international logistics number. Between them they let the agent, the seller and the carrier each find your goods without the others.

The eight identifiers named in the archived screens, each placed on the screen that issues it. Layout by this site.