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Path through this phrasebook: Home / Screens / Wallet, coupons and referrals

Wallet screens: balance, bank transfers, coupons and the referral tiers

Money you parked with the agent lived in the account balance, in Chinese yuan. These cards cover adding money, taking it out, paying by bank transfer, coupons, and the referral program, then the currency labels that decide what a top-up is worth.

Mock-up of the archived account balance page with its four tabs, drawn by this site.
Mock-up of the archived account balance page with its four tabs, drawn by this site.

Topping up and taking money out

The balance page had four tabs: account recharge, recharge record, payment details and withdrawal record.

Field label

Current available balance
Seen on
Balance page label.
Means
Money you can spend now, in yuan.
Your move
Compare it with "Amount frozen" on the referral side if you also promote; frozen money is not spendable.

Error line

The amount cannot be less than to ¥10.00
Seen on
Top-up amount check. The odd "less than to" is in the stored text.
Means
Top-ups started at CNY 10. A twin error capped each top-up at CNY 5,000.
Your move
For larger sums, top up in several steps or pay orders directly.

Menu or tab

Recharge record
Seen on
Second tab.
Means
Every top-up with its time, method and status.
Your move
After paying, check here before contacting anyone; the stored reminder says the same.

Clickable button

Balance withdrawal
Seen on
Button on the balance page.
Means
Request money back out of the balance, with "Transfer method" and "Transfer account" boxes.
Your move
Withdraw what you no longer need. Money held at an agent is only as safe as the agent.

Field label

Manual review of recharges
Seen on
Label for top-ups paid outside the automatic channels.
Means
Staff check proof of payment before crediting it.
Your move
Upload a clear receipt with the reference number visible.

Paying by international bank transfer

For bank transfers the archive keeps a full set of labels and rules. They read like a bank form because they are one.

Menu or tab

International Bank Payment
Seen on
Title of the transfer page.
Means
Pay in by wire transfer instead of card or PayPal.
Your move
Worth it only for large sums, because of the fees below.

Notice text

HKD 65/transaction
Seen on
In the fee note of the transfer page.
Means
The receiving bank took HKD 65 per transfer, on top of whatever your bank and any middle bank charged. The agent said it added no fee of its own.
Your move
Send fewer, larger transfers.

Notice text

RMB transfer from overseas
Seen on
In the first rule of the transfer page.
Means
Transfers in yuan from banks outside China were refused. Banks usually took two to three working days.
Your move
Send in your own currency or another the page accepts.

Field label

Beneficiary’s A/C No
Seen on
Bank details block, with "Beneficiary’s Bank" and "Bank Address".
Means
The account to send to. The page warns to check spelling carefully.
Your move
Copy, do not retype. A wrong letter in a name can bounce a wire for weeks.

Field label

Submit your remittance details
Seen on
Step two of the transfer page.
Means
Tell the agent who sent what, from which bank, with the reference number.
Your move
Without this step the money can arrive and sit unmatched.

Coupons, points and growth value

Coupons sat in their own tabs. The archive kept the tab names and templates, not a single real coupon.

Menu or tab

Available coupons
Seen on
First of four coupon tabs: available, used, expired and exchange.
Means
Coupons you can apply at checkout.
Your move
Check the expiry on each; the expired tab fills up quickly.

Field label

Please enter the exchange code
Seen on
Exchange tab.
Means
Turn a code from a promotion into a coupon.
Your move
Codes are case-sensitive on most systems; paste rather than type.

Field label

Get {amount2} off on purchases over {amount1}
Seen on
Coupon description template.
Means
A spend-over-X, save-Y coupon. The numbers were filled per coupon.
Your move
The minimum spend usually counts goods only, not freight; check before relying on it.

Field label

My growth value
Seen on
Personal center label, with "Available points" elsewhere.
Means
A loyalty score. What it unlocked was not archived.
Your move
Do not chase it.

Referral tiers and payouts

Account holders could promote the agent with a personal link and earn a share of the freight spending of people who signed up through it.

Field label

Bronze Referrer
Seen on
Promotion page tier card.
Means
Entry tier, bonus rate 5 per cent, valid two months.
Your move
The rate applied to referred users' logistics spending, not their goods.

Field label

Silver Referrer
Seen on
Second tier card.
Means
Bonus rate 6 per cent, also two months. How to reach it was not archived beyond "Upgrade to enjoy more benefits".
Your move
Treat the upgrade path as unknown.

Notice text

settled 45 days after the package is released
Seen on
Payout rule on the promotion page.
Means
Bonus from a referred parcel became payable 45 days after that parcel left the warehouse, with payouts settled once a month, in its first five days.
Your move
Expect two months between a referral's parcel and any money.

Field label

Amount frozen
Seen on
Referral balance line.
Means
Bonus earned but not yet settled.
Your move
It is not yours to withdraw until settlement.

Yuan balances, currency labels and conversion costs

The balance was kept in yuan, which the top-up limits show (¥10.00 to ¥5000.00). Anything you paid in another currency was converted at least once. The archive gives three clues about how. A label reading "Approximately equal to" showed a converted estimate next to yuan amounts. Bank transfers were converted to yuan when they arrived, at the rate the website showed that day. And the transfer page told you to pick a sensible currency to avoid exchange loss.

So the exchange rate you actually pay is the rate shown on the site when your money arrives, plus your own bank's conversion if you send a currency your account is not held in. Neither rate was archived. Before topping up anywhere, compare the agent's displayed rate with a market rate on the same day; the gap is a fee even if it is not called one.

Where a conversion can happen between your bank and a yuan balance, by archived label. Layout by this site.
Where a conversion can happen between your bank and a yuan balance, by archived label. Layout by this site.

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