Search box and product page: what each line was telling you

Field label

Seen on

Hint text in the home page search box.

Means

Paste a full product address from Taobao, Weidian, 1688 and similar sites, or type words to search.

Your move

Pasting the address is more reliable than words; it lands on the exact listing.

Clickable button

Seen on

Button of the search box in shopping mode.

Means

Runs the search or opens the pasted listing.

Your move

If nothing loads, try the mobile-site address of the listing instead.

Clickable button

Seen on

Button of the same box in forwarding mode, where the hint asks for a tracking number.

Means

Forwarding is for parcels you bought yourself and sent to the agent warehouse. It skips the purchasing step.

Your move

Only use it when you already have a Chinese tracking number in hand.

Notice text

Seen on

Home page headline stored with the search box text.

Means

A slogan. The agent itself is the middleman between you and the Chinese seller, which is the whole service.

Your move

Read it as marketing and move on.

Short message

Seen on

Result message after a word search.

Means

The search returned nothing for those words. A related line says no results can be given for some items at all.

Your move

Try the item in Chinese, or paste the listing address instead of words.

Error line

Seen on

After uploading a photo to search by picture.

Means

The photo search could not run or matched nothing.

Your move

Crop the photo to the item alone and try again; busy backgrounds confuse picture search.

Field label

Seen on

One of four sort choices on the results page, alongside sales order.

Means

Sorts the result list by unit price.

Your move

Lowest price first often surfaces listings whose headline price belongs to a tiny option. Open a few before trusting the order.

Error line

Seen on

Check message for the price-range filter.

Means

You typed a bigger number in the "from" box than in the "to" box.

Your move

Swap the numbers.

Field label

Seen on

Product page label naming the marketplace.

Means

Which Chinese site the listing lives on. Return rules later depend on this: Weidian and Taobao sellers had different response windows.

Your move

Note it. If it says Xianyu or another second-hand site, expect weaker return options.

Field label

Seen on

Product page line; {name} was filled with the agent brand.

Means

Confirms the agent can buy from that source.

Your move

If the line is missing, the source may not be supported; ask before ordering.

Field label

Seen on

Product page label, with a value per listing.

Means

How long goods from this seller usually took to reach the warehouse. The value came from the live site and was not archived.

Your move

Use it to compare sellers of the same item. A shorter average usually means a seller who ships on time.

Field label

Seen on

Sales count line.

Means

Units sold as reported by the source marketplace.

Your move

A high count with recent reviews is a better signal than a high count alone.

Field label

Seen on

Product page line, stored next to "Your address" and "{name} Warehouse".

Means

A rough onward freight figure from the warehouse to your saved address. It is a guess before weighing.

Your move

Treat it as a floor; the real bill is set after packing.

Field label

Seen on

Product page label.

Means

Earlier warehouse photos of this listing, where available.

Your move

Open them: they show the real colour under neutral light, which listing photos rarely do.

Clickable button

Seen on

Product page control.

Means

Fetches the listing again from the source site.

Your move

Press it when price or stock looks stale before adding to cart.

Field label

Seen on

Quantity area of the product page, mostly on 1688 items.

Means

The seller will not sell fewer than this many. A sister line reads "The starting batch quantity is" followed by the number.

Your move

Check it before you fall for a unit price; on 1688 the cheapest tier often needs dozens of pieces.

Field label

Seen on

Lower-case label for the option choices.

Means

The seller's option menu, copied from the source listing.

Your move

Read every option name. Menus often hide pack sizes or different materials inside what looks like a colour choice.

Error line

Seen on

Message on picking an option that is not available.

Means

That combination is sold out or not offered.

Your move

Pick another, or check the source listing for restock.

Error line

Seen on

After choosing a mix of options the seller no longer stocks.

Means

The pair you chose (say, a colour with a size) has no stock entry.

Your move

Choose again from scratch; the menu may have changed since the page loaded.

Error line

Seen on

Tail of the quantity error.

Means

You asked for more units than the seller lists as in stock.

Your move

Lower the number, or split the order across two sellers.

Error line

Seen on

Opening of two errors, one ending "less than", one "greater than", each followed by a number.

Means

You are below the minimum or above the maximum quantity for this listing.

Your move

Read the number that follows and adjust.

Short message

Seen on

Message after adding to the cart.

Means

The item and your options are in the cart. Nothing is bought yet.

Your move

Open the cart and confirm the options were saved as you chose them.

Error line

Seen on

When a scraped price looks wrong.

Means

The page could not read a usable price for the listing.

Your move

Use the price-change box or chat; do not pay a price you cannot see.

Notice text

Seen on

Shown instead of the product page.

Means

The seller took the listing down. The agent cannot buy it.

Your move

Look under "Similar products" or search the seller's shop for a relisted version.

Pop-up title

Seen on

Pop-up title shown on submitting certain listings, before ordering.

Means

A product risk prompt. The text says the item you submitted may carry risks and suggests reading them before buying. One stored label inside it reads "Brand goods".

Your move

Read it. The order could continue only after a tick, so the decision stays with you.

Field label

Seen on

Confirmation line in that pop-up.

Means

Your confirmation that you saw the prompt. It does not change any return or customs rule.

Your move

Only tick if you would still be happy with the item if a later step goes wrong.

Pop-up title

Seen on

Lower-case "sorry!" opens a second prompt about restricted goods.

Means

The item may be on an import or export restriction list. The prompt offers two routes: a manual order that staff check, or online chat.

Your move

Ask in chat first; a manual order does not make a restricted item shippable.

Notice text

Seen on

Short label stored with the product page text.

Means

The seller does not accept returns or swaps for this item.

Your move

Size it twice. A wrong size here is yours to keep.

Notice text

Seen on

Opening of a product page line that ends with office hours.

Means

Purchasing staff worked 09:00 to 18:00 China time (UTC+8). An order paid in the evening waited for the morning shift.

Your move

Do not chase an order paid out of hours until the next working morning.

Pop-up title

Seen on

Heading of the price-change form.

Means

You are asking staff to buy at a price other than the one shown.

Your move

Only use it with proof: a screenshot of the cheaper price or a chat with the seller.

Field label

Seen on

First reason in the list.

Means

The listing has a sale price the page did not pick up.

Your move

Give the amount; a companion box asks for the exact discount so staff can check it.

Field label

Seen on

Second reason, in lower case as stored.

Means

You agreed a price with the seller in chat.

Your move

Keep that chat. Staff will confirm with the same seller.

Field label

Seen on

Fourth reason.

Means

Taobao and similar apps sometimes show lower prices than the desktop page.

Your move

Screenshot the app price with the date visible.

Error line

Seen on

If the change could not be saved.

Means

The new price was rejected, often because it was zero or blank.

Your move

Enter a real amount; a separate error says the price of goods cannot be zero.